Courier Service FAQs

Got a question?

Here are some of the most common things people ask before booking a delivery with White Atlas Couriers.

Yes – same-day delivery is what we specialise in. We can collect within 60 minutes, anywhere in the UK, and deliver directly to the destination.

We cover the whole of the UK and Europe, including major cities and remote locations. Wherever your goods need to go, we’ll get them there safely and on time.

Absolutely. We handle fragile, high-value, and time-critical goods daily – from artwork and electronics to specialist equipment. Everything is transported with care.

Collections are usually made within 60-90 minutes of booking, depending on location and vehicle size.

Yes, our team and network of drivers operate around the clock – 24 hours a day, 7 days a week.

Yes, all our deliveries are tracked, and we provide real-time updates and proof of delivery once complete.

We offer everything from small cars to arctic lorries, including tail-lift options for heavier loads.

Yes – we provide dedicated medical courier services including biological samples, pharmaceuticals, blood and organ transport, and hospital deliveries, with full chain of custody, UN3373-compliant packaging for biological samples, and temperature-controlled vehicles where required.

Yes – we provide time-critical AOG and aviation logistics support, with rapid dispatch to UK airports and MRO facilities when every hour counts.

Yes – every job includes goods-in-transit insurance up to £100 as standard. For higher-value consignments, cover can be extended up to £50,000 on request, with even higher limits arrangeable for particularly high-value items – pricing reflects the value and risk involved, so get in touch for a tailored quote.

You can book directly through our website or call 0330 043 4635 if you’d like to speak to someone right away.

Courier costs in the UK vary depending on distance, vehicle size, urgency, and timing. Same-day, dedicated courier services are priced differently to parcel networks because the vehicle and driver are assigned solely to your job.

 

For a full breakdown with real UK examples, see our guide on how much a courier costs.

Can’t find your answer above? We’ll sort it faster over the phone.​

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